Privacy Policy

Last updated: March 20, 2026

1. Information We Collect

When you use the Fox Valley Concrete Business Owner Portal, we collect:

  • Account information: name, email address, phone number, and title/role you provide when claiming a business.
  • Payment information: processed securely by Stripe. We do not store your credit card number.
  • Usage data: pages visited, actions taken, browser type, and IP address for analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

  • Verify your business claim and manage your account
  • Process payments and manage subscriptions
  • Forward leads and inquiries to your business
  • Send service-related communications (verification, billing, updates)
  • Improve the Portal and directory services

3. Information Sharing

We do not sell your personal information. We may share data with:

  • Stripe: for payment processing
  • Supabase: for authentication and data storage
  • Analytics providers: anonymized usage data for service improvement
  • Law enforcement: when required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

To exercise these rights, contact us at hello@foxvalleyconcrete.com.

6. Cookies & Analytics

We use essential cookies for authentication and session management. We also use analytics tools to understand how the Portal is used. You can disable non-essential cookies in your browser settings.

7. Data Retention

We retain your account data for as long as your account is active. After account deletion, we may retain certain data for up to 90 days for legal and operational purposes.

8. Children's Privacy

The Portal is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this privacy policy at any time. We will notify registered users of material changes via email. Continued use of the Portal after changes constitutes acceptance.

10. Contact

Questions about this policy? Contact us at hello@foxvalleyconcrete.com.